Retail Sales Leader: Omni-Channel & Customer Experience

Michaels; Otsego (MN); On-site; USD 19,286 - 23,694; Full time

Benefits offered by this job

Employee discounts

Tuition assistance

401(k) with employer match

Job summary

The Michael's Companies seeks a full-time Retail Sales Manager for their Otsego, MN store. This role requires leading a high-performing sales team while ensuring an engaging customer experience and meeting key sales goals.

The ideal candidate will have at least 3 years of retail leadership experience, a strong focus on customer satisfaction, and the ability to coach and develop their team. Comprehensive benefits and opportunities for growth are available.

Qualifications

• 3+ years retail leadership experience required.
• Ability to work in a fast-paced environment with frequent customer interactions.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures (SOPs).
• Model and coach best-in-class Customer Experience and selling behaviors.
• Oversee in-store programs and events.
• Clear communication with team members and customers.

Skills

Customer Experience

Team Leadership

Sales Management

Coaching

Job description

The Michael's Companies seeks a full-time Retail Sales Manager for their Otsego, MN store. This role requires leading a high-performing sales team while ensuring an engaging customer experience and meeting key sales goals.

The ideal candidate will have at least 3 years of retail leadership experience, a strong focus on customer satisfaction, and the ability to coach and develop their team. Comprehensive benefits and opportunities for growth are available.