Retail Sales Leader: Elevate Experience & Results

Michaels Stores; Lafayette (IN); Presencial; USD 52.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Descripción de la vacante

The Michaels Companies Inc. in Lafayette, IN is seeking a Sales Manager to lead a high-performing team, drive sales, and deliver engaging customer experiences across front-end and service operations.

You will coach and develop staff, ensure SOP compliance, manage POS and Self-Checkout, and oversee events like Balloons and loyalty programs to boost retention. In this role you will support MOD coverage, uphold brand standards, and help deliver omni-channel fulfillment including BOPIS and Same Day

Formación

• 3+ years retail leadership experience.

Responsabilidades

• Lead front-end and service operations with consistent selling behaviors.
• Drive sales and service KPIs through customer-focused coaching and day-to-day execution.
• Coach team members and ensure SOP adherence and brand standards.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Oversee POS and Self-Checkout systems and support transactions and customer support.

Conocimientos

Retail leadership

Descripción del empleo

The Michaels Companies Inc. in Lafayette, IN is seeking a Sales Manager to lead a high-performing team, drive sales, and deliver engaging customer experiences across front-end and service operations.

You will coach and develop staff, ensure SOP compliance, manage POS and Self-Checkout, and oversee events like Balloons and loyalty programs to boost retention. In this role you will support MOD coverage, uphold brand standards, and help deliver omni-channel fulfillment including BOPIS and Same Day