Retail Sales Leader: Customer-Obsessed Team Coach

The Brand House Collective; Matthews (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Kirkland's Home is seeking a Sales Leader in Matthews, NC. This role focuses on customer-obsessed selling with strong product knowledge and visual presentation, guiding the team to deliver exceptional service and drive sales.

You will collaborate with the Store Manager to execute business plans, supervise daily operations, and model professional behavior. A hands-on leader with weekend/evening availability is preferred.

Qualifications

• High School Diploma or GED required; college preferred.
• Minimum 1 year of management experience in retail or service.
• Strong communication and customer selling skills are essential.
• Must be energetic, people- and results-oriented with a drive to succeed.

Responsibilities

• Lead, support and promote customer selling in-store and online.
• Model customer-focused behavior and guide the team to maximize sales.
• Ensure adherence to store business plans and operational processes.
• Open/close store duties and supervise the team as MOD when needed.
• Maintain organized stockroom and accurate inventory levels.

Skills

Customer selling

Communication

Team leadership

Sales orientation

Flexibility

Education

High School Diploma or GED

College preferred

Tools

POS system

Registers

Handheld devices

Job description

Kirkland's Home is seeking a Sales Leader in Matthews, NC. This role focuses on customer-obsessed selling with strong product knowledge and visual presentation, guiding the team to deliver exceptional service and drive sales.

You will collaborate with the Store Manager to execute business plans, supervise daily operations, and model professional behavior. A hands-on leader with weekend/evening availability is preferred.