Customer-Obsessed Retail Sales Leader

Kirkland's, Inc.; Matthews (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Kirkland's, Inc. in Matthews, NC is seeking a Sales Leader who will drive customer engagement and sales through effective team leadership. Responsible for supporting a customer-centric culture, this role requires strong communication skills and at least one year of management experience in retail or service sectors. The Sales Leader must demonstrate a commitment to Kirkland’s values and be able to work flexible hours, including weekends and holidays. A high school diploma or GED is required, with college preferred.

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred.
• Must be able to operate a Point of Sale system efficiently and accurately.
• Ability to handle and transport company funds securely.

Responsibilities

• Leads customer selling experience both in-store and online.
• Educates customers on loyalty programs and current promotions.
• Executes Manager on Duty responsibilities like team supervision.

Skills

Strong communications skills

Customer selling experience

Energetic, people oriented

Ability to communicate both written and verbally

Ability to work independently and as part of a team

Education

High School Diploma or GED

College preferred

Job description

Kirkland's, Inc. in Matthews, NC is seeking a Sales Leader who will drive customer engagement and sales through effective team leadership. Responsible for supporting a customer-centric culture, this role requires strong communication skills and at least one year of management experience in retail or service sectors. The Sales Leader must demonstrate a commitment to Kirkland’s values and be able to work flexible hours, including weekends and holidays. A high school diploma or GED is required, with college preferred.