Retail Sales Leader: Customer-Obsessed Growth Driver

The Brand House Collective; Harrisburg (Dauphin County); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

The Brand House Collective is seeking a Sales Leader in the Harrisburg area to drive in-store and online customer selling, mentor a team, and uphold store business plans. You will model exceptional customer interactions, train staff, and ensure accurate presentation and merchandising across floors and stockrooms.

Applicants should have retail management experience, strong communication skills, and a proactive, energetic approach. Weekend/evening availability is required to support store needs.

Qualificações

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
• Must be able to stand and move around the store for prolonged periods to greet and assist customers.

Responsabilidades

• Leads, supports and values customer selling in both the in store and online shopping experience.
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by greeting, re-engaging, educating, adding on and thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability.
• Read cues and respond appropriately to every customer to create an exceptional in store experience.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Represents the brand as an ambassador, treating customers and co-workers with respect while supporting a common goal.
• Leads by example, supports, and enforces company policies and procedures.
• Executes Manager on Duty (MOD) responsibilities including opening/closing procedures and team supervision.
• Assists in freight processing, stocking, and maintaining inventory accuracy.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.

Conhecimentos

Strong communication skills

Customer selling experience

People oriented

Drive to succeed

Retail management

Formação académica

High School Diploma or GED

Ferramentas

Point of Sale (POS) system

Descrição da oferta de emprego

The Brand House Collective is seeking a Sales Leader in the Harrisburg area to drive in-store and online customer selling, mentor a team, and uphold store business plans. You will model exceptional customer interactions, train staff, and ensure accurate presentation and merchandising across floors and stockrooms.

Applicants should have retail management experience, strong communication skills, and a proactive, energetic approach. Weekend/evening availability is required to support store needs.