Retail Sales Lead Vision & Style Expert

Warby Parker in; New York (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical education reimbursement

Free eyewear

Job summary

Warby Parker seeks a results-driven Sales Supervisor to lead the selling floor and front-of-house operations, ensuring exceptional customer experiences. You will embody Warby Parker’s values, train teammates, and participate in process improvements to elevate the glasses-shopping journey.

The role emphasizes leadership in a dynamic retail setting, with opportunities to influence store culture, drive sales, and support a collaborative team focused on WOW moments for customers.

Qualifications

• Retail experience at a customer-focused company with leadership exposure.
• Minimum 6+ months in a management role.
• Strong customer service mindset and communication skills.
• Ability to manage in a fast-paced environment and lead by example.
• Demonstrates entrepreneurial thinking and initiative.

Responsibilities

• Lead selling on the floor and front-of-house operations when a manager isn’t present.
• Open and close the store.
• Communicate Warby Parker values and brand philosophy to customers.
• Foster an inclusive, service-oriented environment for customers and teammates.
• Identify opportunities to improve processes and store experience.

Skills

Retail experience

Management experience

Customer service

Interpersonal communication

Adaptable under pressure

Entrepreneurial spirit

Job description

Warby Parker seeks a results-driven Sales Supervisor to lead the selling floor and front-of-house operations, ensuring exceptional customer experiences. You will embody Warby Parker’s values, train teammates, and participate in process improvements to elevate the glasses-shopping journey.

The role emphasizes leadership in a dynamic retail setting, with opportunities to influence store culture, drive sales, and support a collaborative team focused on WOW moments for customers.