Retail Sales Lead: Vision & Customer Experience

Warby Parker in; Broomfield (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Paid time off

401(k)

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Warby Parker is seeking a Sales Supervisor to lead floor sales, front‑of‑house operations, and daily team interactions at Flatiron Crossing. You will share our brand story, mentor teammates, and participate in store initiatives to elevate the customer experience.

The candidate thrives in a fast-paced retail setting, has a minimum of 6 months in a supervisory role, and excels in communication, collaboration, and problem solving to keep customers and teammates engaged throughout the day.

Qualifications

• Retail experience in a customer-focused environment.
• Minimum 6 months in a management or supervisory role.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead selling on the floor and front-of-house operations.
• Open and close the store and supervise shift coverage.
• Share Warby Parker's story and product knowledge with customers.
• Contribute to process improvement and store initiatives.
• Foster an inclusive, service-minded team environment.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Team player

Job description

Warby Parker is seeking a Sales Supervisor to lead floor sales, front‑of‑house operations, and daily team interactions at Flatiron Crossing. You will share our brand story, mentor teammates, and participate in store initiatives to elevate the customer experience.

The candidate thrives in a fast-paced retail setting, has a minimum of 6 months in a supervisory role, and excels in communication, collaboration, and problem solving to keep customers and teammates engaged throughout the day.