Retail Sales Lead: Inspire Teams & Elevate Trend Toy Experiences

Pop Mart; Rancho Cucamonga (CA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART in Rancho Cucamonga, CA is seeking a Retail Sales Lead to guide daily store operations and coach the sales team. You'll lead on duty in the manager's absence, drive sales performance, and ensure an exceptional customer experience.

The role requires 1+ years in retail with leadership experience, strong communication, and basic POS skills. Enjoy a market-friendly pay and benefits with POP MART's North America growth.

Qualifications

• 1+ years of retail experience; leadership, keyholder, or supervisory experience preferred.
• Passion for delivering exceptional customer experiences and leading by example.
• Strong communication, coaching, and interpersonal skills.
• Basic computer and POS proficiency.

Responsibilities

• Lead by example to deliver exceptional customer experiences and inspire a customer-first culture.
• Serve as Leader on Duty when the Store Manager is unavailable, guiding daily operations.
• Coach, motivate, and support Sales Associates to achieve store goals.
• Build relationships with customers by sharing POP MART stories and products.
• Maintain a clean, organized store environment and ensure stock readiness.
• Support inventory, shipments, and back-of-house processes.

Skills

Retail experience

Customer service

Communication

Coaching

POS proficiency

Education

High School Diploma or equivalent

Job description

POP MART in Rancho Cucamonga, CA is seeking a Retail Sales Lead to guide daily store operations and coach the sales team. You'll lead on duty in the manager's absence, drive sales performance, and ensure an exceptional customer experience.

The role requires 1+ years in retail with leadership experience, strong communication, and basic POS skills. Enjoy a market-friendly pay and benefits with POP MART's North America growth.