Retail Sales Lead: Inspire Teams & Elevate Experience

Pop Mart; Torrance, Northern (CA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART in Torrance, CA is seeking a Retail Sales Lead to drive an exceptional customer experience while guiding store operations and daily leadership on the sales floor.

The role includes coaching staff, achieving sales KPIs, managing opening/closing procedures, and supporting merchandising, inventory, and brand initiatives. Strong communication, organization, and POS skills are essential, with 1+ year in retail and 18+ years of age.

Qualifications

• 1+ years of retail experience; leadership or supervisory preferred.
• Strong communication and interpersonal skills.
• Ability to motivate others and foster a collaborative, high-energy team.
• Excellent organizational skills and attention to detail.
• Basic computer and POS proficiency.
• Must be at least 18 years of age.

Responsibilities

• Lead by example to deliver an exceptional customer experience.
• Coach sales associates to achieve store goals.
• Drive sales through product knowledge and customer engagement.
• Oversee opening/closing procedures and POS transactions.
• Assist with visual merchandising, inventory, and stockroom organization.
• Support brand initiatives and events.

Skills

Retail leadership

Customer service

Communication

Team coaching

POS proficiency

Education

High School Diploma

Tools

POS system

Job description

POP MART in Torrance, CA is seeking a Retail Sales Lead to drive an exceptional customer experience while guiding store operations and daily leadership on the sales floor.

The role includes coaching staff, achieving sales KPIs, managing opening/closing procedures, and supporting merchandising, inventory, and brand initiatives. Strong communication, organization, and POS skills are essential, with 1+ year in retail and 18+ years of age.