Retail Sales Lead — Inspire Fans & Elevate Our Store

POP MART Americas Inc.; Los Cerritos (CO); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

401k

Health insurance

PTO

Paid sick leave

Family leave

Zusammenfassung

POP MART Americas Inc. in Cerritos, CA is seeking a Retail Sales Lead to drive exceptional customer experiences while supporting daily store operations. You will lead by example, coach associates, and push for stronger sales performance and inventory accuracy.

The role requires 1+ years in retail with leadership exposure, strong communication, and a passion for designer toys and pop culture. Availability for evenings/weekends is expected.

Qualifikationen

• 1+ year of retail experience, with leadership or supervisory exposure.
• Strong communication and interpersonal skills.
• Passion for delivering exceptional customer experiences.
• Interest in designer toys and pop culture is valued.
• High school diploma or equivalent.

Aufgaben

• Lead by example to deliver an exceptional customer experience and inspire a customer-first culture.
• Serve as the Leader on Duty in the absence of the Store Manager or Assistant Store Manager, ensuring smooth daily operations.
• Coach, motivate, and support Sales Associates to achieve individual and store performance goals.
• Build meaningful relationships with customers by sharing POP MART’s stories and product lines.
• Foster an energetic, inclusive, and engaging environment for customers and team members.

Kenntnisse

Leadership

Customer experience

Communication

Coaching

Organization

Ausbildung

High school diploma or equivalent

Tools

POS proficiency

Jobbeschreibung

POP MART Americas Inc. in Cerritos, CA is seeking a Retail Sales Lead to drive exceptional customer experiences while supporting daily store operations. You will lead by example, coach associates, and push for stronger sales performance and inventory accuracy.

The role requires 1+ years in retail with leadership exposure, strong communication, and a passion for designer toys and pop culture. Availability for evenings/weekends is expected.