Retail Sales Lead: Inspire Teams & Customer Experience

POP MART Americas Inc.; Camarillo (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

On-the-job training

Leadership development

Career advancement

Job summary

POP MART Americas Inc. is seeking a Retail Sales Lead in Camarillo, CA. This role leads a team on the sales floor, delivers exceptional customer experiences, and drives store performance while managing daily operations and visual merchandising.

You will coach associates, uphold brand standards, handle inventory, and participate in events that engage collectors and communities. Must be 18+ with strong retail focus.

Qualifications

• 1+ years of retail experience with leadership or supervisory exposure.
• Strong communication, coaching, and interpersonal abilities.
• Able to interpret business metrics and drive store performance.
• Detail-oriented with solid organizational skills.

Responsibilities

• Lead by example to deliver an exceptional customer experience and coach associates.
• Meet and exceed store sales goals and KPIs through effective leadership.
• Oversee store operations, from opening/closing to POS transactions and loss prevention.
• Maintain visual merchandising standards and inventory accuracy.
• Represent POP MART brand in-store events and community activities.

Skills

Leadership

Coaching

Communication

Interpersonal skills

Organizational skills

Data interpretation

Decision making

POS proficiency

Education

High School Diploma or equivalent

Tools

POS system

Job description

POP MART Americas Inc. is seeking a Retail Sales Lead in Camarillo, CA. This role leads a team on the sales floor, delivers exceptional customer experiences, and drives store performance while managing daily operations and visual merchandising.

You will coach associates, uphold brand standards, handle inventory, and participate in events that engage collectors and communities. Must be 18+ with strong retail focus.