Retail Sales Lead - Elevate Customer Experience & Brand

Pop-Mart-Americas-Inc.; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Family leave

Job summary

POP MART in San Francisco is seeking a Retail Sales Lead to inspire the team and ensure an exceptional customer experience. You will lead the store in the Store Manager's absence and drive sales performance while overseeing daily operations.

Ideal candidates have 1+ years in retail with leadership or supervisory experience, strong communication, and the ability to interpret business metrics to improve store performance. Evening/weekend availability is required.

Qualifications

• 1+ years of retail experience
• leadership or supervisory experience preferred
• strong communication and coaching skills
• ability to interpret business metrics

Responsibilities

• Lead by example to deliver exceptional customer experiences and drive a customer-first culture
• Serve as Leader on Duty when Store Manager is unavailable
• Coach and motivate Sales Associates to achieve store goals
• Manage store operations, merchandising, inventory, and POS processes
• Support events, product launches, and brand initiatives

Job description

POP MART in San Francisco is seeking a Retail Sales Lead to inspire the team and ensure an exceptional customer experience. You will lead the store in the Store Manager's absence and drive sales performance while overseeing daily operations.

Ideal candidates have 1+ years in retail with leadership or supervisory experience, strong communication, and the ability to interpret business metrics to improve store performance. Evening/weekend availability is required.