Retail Sales Lead - Inspire Collectors, Elevate Store

Pop-Mart-Americas-Inc.; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART Americas in San Diego, CA, is seeking a Retail Sales Lead to drive exceptional customer experiences while supporting daily store operations. You will lead by example on the sales floor, coach team members, and ensure operational excellence as the Leader on Duty when supervision is unavailable.

The role emphasizes achieving sales goals and KPIs, promoting limited-edition products, and maintaining merchandising standards, inventory accuracy, and a welcoming store environment for

Qualifications

• 1+ year of retail experience with leadership or supervisory roles.
• Excellent communication, coaching, and interpersonal skills.
• Strong ability to motivate others and build a collaborative team.
• Comfortable with data interpretation to improve store performance.
• Basic computer and POS proficiency; HS diploma required.

Responsibilities

• Serve as Leader on Duty and guide store operations.
• Coach Sales Associates to achieve performance goals.
• Support visual merchandising and new product launches.
• Assist inventory and cycle counts; maintain stockroom.
• Deliver exceptional customer experiences and brand storytelling.

Skills

Retail leadership

Customer service

Coaching

Communication

Data-driven

Education

High School Diploma

Tools

POS system

Job description

POP MART Americas in San Diego, CA, is seeking a Retail Sales Lead to drive exceptional customer experiences while supporting daily store operations. You will lead by example on the sales floor, coach team members, and ensure operational excellence as the Leader on Duty when supervision is unavailable.

The role emphasizes achieving sales goals and KPIs, promoting limited-edition products, and maintaining merchandising standards, inventory accuracy, and a welcoming store environment for