Retail Sales Lead - Customer Experience Champion

Warby Parker; Colorado Springs (CO); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Dental Insurance

Paid Holidays

Vacation Days

401(k) Retirement Plan

Parental Leave

Short-term Disability

Employee Stock Purchase Plan

Employee Assistance Program

Free eyewear

Résumé du poste

Warby Parker is seeking a motivated Sales Supervisor to deliver exceptional customer experiences across our U.S. and Canada stores. You will lead on-floor sales, open/close duties, and drive team performance while embodying Warby Parker's values and story.

Ideal candidates have retail leadership experience, strong communication skills, and an entrepreneurial spirit. This role offers base compensation plus variable incentives and a comprehensive benefits package.

Qualifications

• Retail experience in a customer-focused environment.
• 6+ months in a management position.
• Excellent interpersonal and communication skills.
• Calm under pressure and adaptable.
• Entrepreneurial spirit and proactive mindset.
• Team player who motivates others.

Responsabilités

• Lead floor selling and front-of-house operations.
• Open and close the store.
• Provide exceptional product knowledge and consultative service.
• Suggest innovative ways to enhance the in-store experience.
• Model and promote Warby Parker values on the sales floor.
• Support managers with daily team touch-bases and coverage.
• Foster an inclusive culture with respect for customers and colleagues.
• Contribute to process improvement and special projects.

Connaissances

Retail management

Customer service

Interpersonal skills

Team leadership

Problem solving

Adaptability

Entrepreneurial mindset

Positive energy

Description du poste

Warby Parker is seeking a motivated Sales Supervisor to deliver exceptional customer experiences across our U.S. and Canada stores. You will lead on-floor sales, open/close duties, and drive team performance while embodying Warby Parker's values and story.

Ideal candidates have retail leadership experience, strong communication skills, and an entrepreneurial spirit. This role offers base compensation plus variable incentives and a comprehensive benefits package.