Retail Sales Lead & Experience Innovator

Warby Parker; Hinsdale (IL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our U.S. and Canada stores. You’ll lead on-floor selling, front-of-house operations, and partner with managers on team activities.

The ideal candidate has retail experience with a supervisory stint, excellent communication, composure under pressure, and an entrepreneurial spirit. This role offers a competitive base and variable pay, with a strong benefits package such as health insurance,

Qualifications

• 6+ months in a management position within retail
• Retail experience in a customer-focused company
• Excellent interpersonal and communication skills
• Ability to stay calm under pressure
• Entrepreneurial mindset and proactive problem-solving

Responsibilities

• Lead on-floor selling and front-of-house operations when a manager is not present
• Open and close the store
• Share Warby Parker's story and brand philosophy with customers
• Contribute to process ideation and improvements
• Foster an inclusive, respectful culture for customers and teammates

Skills

Retail management

Customer service

Communication

Entrepreneurial spirit

Team leadership

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences across our U.S. and Canada stores. You’ll lead on-floor selling, front-of-house operations, and partner with managers on team activities.

The ideal candidate has retail experience with a supervisory stint, excellent communication, composure under pressure, and an entrepreneurial spirit. This role offers a competitive base and variable pay, with a strong benefits package such as health insurance,