Retail Sales Lead: Create Exceptional Customer Experiences

Warby Parker; Culver City (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is opening a new store and seeking a self-motivated Sales Supervisor to create exceptional customer experiences. The role involves leading floor sales, interjecting Warby Parker’s values, and supporting front-of-house operations in the absence of a manager.

You will engage customers with product knowledge, contribute to process improvements, and participate in various projects while maintaining an upbeat, entrepreneurial mindset and team-first approach.

Qualifications

• Retail experience with a customer-focused company.
• 6+ months in a management position.

Responsibilities

• Lead selling on the floor and front-of-house operations when a manager is away.
• Open and close the store.
• Share Warby Parker's story and brand philosophy with customers.
• Improvise processes and take part in special projects.
• Foster an inclusive, respectful store culture.

Skills

Interpersonal skills

Leadership

Customer service

Communication

Adaptability

Entrepreneurial mindset

Team player

Problem-solving

Positive energy

Job description

Warby Parker is opening a new store and seeking a self-motivated Sales Supervisor to create exceptional customer experiences. The role involves leading floor sales, interjecting Warby Parker’s values, and supporting front-of-house operations in the absence of a manager.

You will engage customers with product knowledge, contribute to process improvements, and participate in various projects while maintaining an upbeat, entrepreneurial mindset and team-first approach.