Retail Sales Lead: Create Exceptional Customer Experiences

Warby Parker; Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll share Warby Parker’s story on the floor, participate in process improvements, and lead by example when a manager isn’t present.

You have 6+ months in a supervisory role and a passion for delivering top-notch service. This is a full-time, on-site role supporting our stores across the United States and Canada.

Qualifications

• Retail experience in a customer-focused environment.
• 6+ months in a management role.
• Strong communication and interpersonal skills.
• Entrepreneurial and proactive mindset.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice.
• Lead the selling on the floor, front-of-house operations when a manager is not present.
• Open and close the store.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Retail leadership

Customer service

Interpersonal communication

Team collaboration

Problem-solving

Adaptability

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. You’ll share Warby Parker’s story on the floor, participate in process improvements, and lead by example when a manager isn’t present.

You have 6+ months in a supervisory role and a passion for delivering top-notch service. This is a full-time, on-site role supporting our stores across the United States and Canada.