Retail Sales Lead & Coach - Elevate Customer Experience

knitwellgroup; Greenwood (IN); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community impact

Résumé du poste

LOFT in Greenwood, IN is seeking a part-time Sales Lead to mentor teammates and deliver exceptional customer experiences. You will partner with the Store Manager to model brand standards, guide associates, and ensure smooth store operations.

You’ll use POS systems, coach others, and help maintain visual standards while driving a customer-focused environment. Flexible availability including evenings, weekends, and holidays is required.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and prioritizes tasks to meet deadlines.

Responsabilités

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Leverage technology for omnichannel shopping experiences and promotions.
• Step into the role of manager as needed.

Connaissances

Retail sales experience

People management

POS systems

Communication and coaching

Flexibility

Decision making

Description du poste

LOFT in Greenwood, IN is seeking a part-time Sales Lead to mentor teammates and deliver exceptional customer experiences. You will partner with the Store Manager to model brand standards, guide associates, and ensure smooth store operations.

You’ll use POS systems, coach others, and help maintain visual standards while driving a customer-focused environment. Flexible availability including evenings, weekends, and holidays is required.