Brand Sales Lead & Customer Experience Coach

LOFT; Greenwood (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT in Greenwood, IN is seeking a Sales Lead to model excellent customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

Requirements include a preference for retail sales and management experience, plus comfort with POS systems. Flexible availability for evenings, weekends, and holidays is expected. The role emphasizes leadership, coaching, and delivering a seamless customer journey.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficient with POS systems.

Responsibilities

• Represent the LOFT brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Provide in-the-moment coaching to associates for strong customer interactions.
• Build productive relationships and share ideas to support the team.
• Utilize tools to drive a customer-focused, omnichannel shopping experience.

Skills

Retail sales

People management

Communication skills

POS system experience

Job description

LOFT in Greenwood, IN is seeking a Sales Lead to model excellent customer experiences and guide associates. You will collaborate with the Store Manager to become an expert on store functions and step in as manager when needed.

Requirements include a preference for retail sales and management experience, plus comfort with POS systems. Flexible availability for evenings, weekends, and holidays is expected. The role emphasizes leadership, coaching, and delivering a seamless customer journey.