Retail Sales Lead — Elevate Customer Experience

KnitWell Group; Mishawaka (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Mishawaka, IN is seeking a Sales Lead to model exceptional customer experiences and support associates daily. You will collaborate with the Store Manager to run store operations, mentor teammates, and step in as manager when needed.

This role emphasizes inclusive leadership, outstanding service, and the ability to drive store performance through coaching and teamwork. Regular/Part time with evenings, weekends, and holidays required.

Qualifications

• 6 months of retail sales experience required.
• Management experience preferred.
• Ability to operate a point-of-sale system.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to bring out the best in each associate.

Skills

Retail sales

People management

Communication & coaching

Flexibility

Tools

POS system

Job description

LOFT in Mishawaka, IN is seeking a Sales Lead to model exceptional customer experiences and support associates daily. You will collaborate with the Store Manager to run store operations, mentor teammates, and step in as manager when needed.

This role emphasizes inclusive leadership, outstanding service, and the ability to drive store performance through coaching and teamwork. Regular/Part time with evenings, weekends, and holidays required.