Retail Sales Lead & Coach — Omnichannel Experience

LOFT; Edinburgh (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Edinburgh, IN is seeking a Sales Lead to mentor the team and model outstanding customer experiences. You will guide associates, partner with the Store Manager, and be ready to step in as manager when needed.

The role emphasizes brand representation, coaching, and driving an inclusive, customer-focused environment while maintaining visual and operational standards across the store.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS proficiency

Communication coaching

Flexible schedule

Decision making

Organization & delegation

Tools

POS system

Job description

LOFT in Edinburgh, IN is seeking a Sales Lead to mentor the team and model outstanding customer experiences. You will guide associates, partner with the Store Manager, and be ready to step in as manager when needed.

The role emphasizes brand representation, coaching, and driving an inclusive, customer-focused environment while maintaining visual and operational standards across the store.