Retail Sales Lead & Team Coach - Customer Experience

N23 Premium Brands Opco LLC; Charleston (SC); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through philanthropic

Job summary

LOFT in Charleston, SC is looking for a Sales Lead to mentor a team and deliver exceptional customer experiences. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

The role emphasizes coaching, inclusivity, high visual standards, and using technology to enhance omnichannel service. Availability evenings, weekends, and holidays is a plus, with opportunities to grow across the LOFT brand.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Able to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Deliver personalized customer experiences and guidance to associates.
• Collaborate with Store Manager to become an expert on store functions.
• Support an inclusive store environment where everyone feels welcome.
• Uphold high visual and operational standards while focusing on the customer.

Skills

Retail sales experience

Management experience

Technology proficiency

POS system operation

Communication and coaching

Flexible availability

Initiative and decision making

Organizational skills

Delegation and prioritization

Tools

POS system

Job description

LOFT in Charleston, SC is looking for a Sales Lead to mentor a team and deliver exceptional customer experiences. You will collaborate with the Store Manager to master store operations and step in as manager when needed.

The role emphasizes coaching, inclusivity, high visual standards, and using technology to enhance omnichannel service. Availability evenings, weekends, and holidays is a plus, with opportunities to grow across the LOFT brand.