Retail Sales Floor Lead & Team Coach

Lowe's; Miami (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Lowe's is seeking a Sales Floor Department Supervisor in a front-line store role. You will lead and coach a team of associates to deliver exceptional customer service, manage daily tasks, and ensure safe, organized department operations.

You will participate in merchandising decisions and maintain upbeat store performance. The role requires strong communication, multitasking, and the ability to train staff across departments, ensuring customer satisfaction and sales goals are achieved in a

Qualifications

• 3 years of retail customer service experience or 5 years in retail environment.
• Experience providing direction or supervision to teams.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as may be required by law.

Responsibilities

• Lead and enable a team of associates to deliver the best customer experience.
• Provide resources and coaching to associates and monitor daily tasks.
• Oversee down stocking, area recovery, and merchandising input.
• Ensure department coverage and uphold store safety and policy compliance.

Skills

Retail customer service

Team leadership

Cross-functional collaboration

Microsoft Office

Education

High School Diploma

Tools

Genesis

Sterling

M2O

Project Tool

Thin Client

Job description

Lowe's is seeking a Sales Floor Department Supervisor in a front-line store role. You will lead and coach a team of associates to deliver exceptional customer service, manage daily tasks, and ensure safe, organized department operations.

You will participate in merchandising decisions and maintain upbeat store performance. The role requires strong communication, multitasking, and the ability to train staff across departments, ensuring customer satisfaction and sales goals are achieved in a