Retail Sales Floor Lead & Merchandising Coach

Lowe's; Palestine (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Lowe's is seeking a Sales Floor Department Supervisor to lead the sales floor team and ensure top-tier customer service in a fast-paced home improvement retail environment. The role involves coaching staff, supporting merchandising decisions, and maintaining a safe, organized department.

Occasional MOD duties and inter-department collaboration are expected. Qualified candidates bring retail leadership experience, strong communication, and a proven ability to train and mentor associates while

Qualifications

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provide resources and tools to support those directly helping customers provide the best service.
• Assist with down stocking and area recovery as well as provide input into merchandising decisions.
• Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques.
• Supervise associates in other departments as needed to meet store demands.
• Communicate upward to keep management informed of concerns, issues, praises, and morale.

Skills

Customer service

Leadership

Supervision

Merchandising input

Cross-functional teamwork

Education

High School Diploma or equivalent

Tools

Store computer systems

Job description

Lowe's is seeking a Sales Floor Department Supervisor to lead the sales floor team and ensure top-tier customer service in a fast-paced home improvement retail environment. The role involves coaching staff, supporting merchandising decisions, and maintaining a safe, organized department.

Occasional MOD duties and inter-department collaboration are expected. Qualified candidates bring retail leadership experience, strong communication, and a proven ability to train and mentor associates while