Retail Sales Experience Lead

Warby Parker; Kirkland (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid sick leave

Free eyewear

Employee stock purchase plan

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to elevate the customer experience across our retail stores in the U.S. and Canada. You will help lead front-of-house operations, share the Warby Parker story, and contribute to process improvements through exciting projects.

You should bring retail leadership experience, strong communication, and a passion for delivering exceptional service to every guest. A team-focused, entrepreneurial mindset is ideal for this role.

Qualifications

• Proven experience in customer-facing retail environments.
• Minimum 6+ months in a management role.

Responsibilities

• Lead on-floor selling and front-of-house operations.
• Train and coach teammates to deliver outstanding service.
• Open and close the store as needed.
• Represent Warby Parker values and brand on the sales floor.

Skills

Leadership

Customer service

Communication

Team player

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to elevate the customer experience across our retail stores in the U.S. and Canada. You will help lead front-of-house operations, share the Warby Parker story, and contribute to process improvements through exciting projects.

You should bring retail leadership experience, strong communication, and a passion for delivering exceptional service to every guest. A team-focused, entrepreneurial mindset is ideal for this role.