Retail Sales & Customer Experience Leader

Michaels of Canada; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical/Dental/Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies Inc. operates over 1,300 stores in 49 states and Canada and is a leading destination for creativity and celebration.

The Sales Manager at AUS-WESTLAKE, TX, will lead front-end and service operations, coach the team to deliver accurate omni-channel service, and ensure adherence to SOPs, brand standards, and store policies. With 3+ years of retail leadership, you will champion customer experience, manage MOD coverage, drive loyalty participation, and oversee in-store

Job description

The Michaels Companies Inc. operates over 1,300 stores in 49 states and Canada and is a leading destination for creativity and celebration.

The Sales Manager at AUS-WESTLAKE, TX, will lead front-end and service operations, coach the team to deliver accurate omni-channel service, and ensure adherence to SOPs, brand standards, and store policies. With 3+ years of retail leadership, you will champion customer experience, manage MOD coverage, drive loyalty participation, and oversee in-store