Retail Sales Associate — Elevate Customer Experience

New Balance; Boston (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Mentorship programs

Vacation time (4 weeks)

Holidays (12)

Job summary

New Balance in Boston is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will use expert product knowledge and proper selling techniques to guide customers through every step of the transaction, representing the NB brand with pride.

Ideal candidates are 18+, with strong communication skills, teamwork, and a willingness to work weekends and holidays.

Qualifications

• Must be 18 years old or older.
• Strong customer service and verbal communication skills.
• Ability to lift up to 50 lbs and stand for extended periods.
• Willingness to work weekends and holidays.
• Past retail experience preferred, but not required.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions and ensure floor is neat and stocked.

Skills

Customer service

Team player

Cash handling

Math skills

Flexibility

Verbal communication

Job description

New Balance in Boston is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will use expert product knowledge and proper selling techniques to guide customers through every step of the transaction, representing the NB brand with pride.

Ideal candidates are 18+, with strong communication skills, teamwork, and a willingness to work weekends and holidays.