Retail Sales Associate: Elevate Customer Experience Flexible

New Balance Athletics, Inc.; New Hampshire; On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Associate discount

Paid time off (vacations)

Holiday benefits

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, understand needs, and close sales while maintaining a clean, well-stocked floor.

The role requires teamwork, basic math, and adaptability to a flexible schedule, including weekends and holidays. Pay ranges in Rockingham Park, NH reflect experience and location, with base hourly pay and potential

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact.
• Understand the customer's needs.
• Educate the customer on product features and benefits.
• Solve customer problems and answer questions.
• Transact the sale through suggestive selling and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions and keep the floor neat and stocked.
• Ensure items are labeled and price marked properly.
• Protect products by managing security tags and reporting shrinkage and violations.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Team player

Flexible schedule

Tools

Cash register functions

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, understand needs, and close sales while maintaining a clean, well-stocked floor.

The role requires teamwork, basic math, and adaptability to a flexible schedule, including weekends and holidays. Pay ranges in Rockingham Park, NH reflect experience and location, with base hourly pay and potential