Retail Product Concierge & Brand Advocate

Apple; Reston (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Stock program participation

Medical and dental coverage

Tuition reimbursement

Job summary

Apple Retail in Reston, VA seeks an enthusiastic Specialist to build brand loyalty and create owners of Apple products and services. You’ll tailor recommendations to customer needs, delivering a unique, high-quality customer experience in a fast-paced store.

You’ll stay informed about Apple products and services, assist peers, and contribute to an inclusive, collaborative team culture. This role may require scheduling flexibility including evenings and weekends.

Qualifications

• Availability to work a schedule that may include nights, weekends, and holidays in the retail store.

Responsibilities

• Deliver excellent service by understanding customer needs and recommending products and services.
• Present products and services and educate customers on purchase options.
• Stay up to date on Apple products, services, and sales processes.
• Support peers by sharing knowledge and assisting with ownership opportunities.
• Maintain accuracy and follow guidance; perform additional store tasks as needed.
• Contribute to an inclusive environment and demonstrate Apple values daily.

Skills

Product knowledge

Customer service

Communication

Team player

Curiosity

Job description

Apple Retail in Reston, VA seeks an enthusiastic Specialist to build brand loyalty and create owners of Apple products and services. You’ll tailor recommendations to customer needs, delivering a unique, high-quality customer experience in a fast-paced store.

You’ll stay informed about Apple products and services, assist peers, and contribute to an inclusive, collaborative team culture. This role may require scheduling flexibility including evenings and weekends.