Retail Personal Banker II — Consultative Sales & Service

Fifth Third Bank; Westlake (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Fifth Third Bank in Westlake, Ohio is offering a career path toward becoming a Retail Personal Banker II after a 9-week onboarding with rotations in Operations and Sales & Service. The role focuses on sales development, building customer relationships and promoting a full range of banking products.

Participants will demonstrate consultative sales skills, manage risks, and learn Bank policies and procedures during the program.

Qualifications

• Experience in financial services or banking preferred.
• Ability to analyze financial information and customer needs.
• Strong communication and relationship-building skills.

Responsibilities

• Use consultative sales process to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell deposits, loans and fee-based services to customers.
• Develop relationships with existing customers and refer to partners as needed.
• Meet or exceed customer experience and performance goals.

Skills

Sales experience

Communication skills

Financial acumen

SAFE Act knowledge

Education

College degree or equivalent

Job description

Fifth Third Bank in Westlake, Ohio is offering a career path toward becoming a Retail Personal Banker II after a 9-week onboarding with rotations in Operations and Sales & Service. The role focuses on sales development, building customer relationships and promoting a full range of banking products.

Participants will demonstrate consultative sales skills, manage risks, and learn Bank policies and procedures during the program.