Growth-Focused Personal Banker I — Consultative Banking

Fifth Third; Jerome (IL); On-site; USD 34,000 - 42,000; Full time

Job summary

Fifth Third Bank in Ohio is seeking candidates for a Retail Personal Banker I. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification and placement within the Retail Personal Banker job family.

The role emphasizes consultative selling to identify customer needs, acquiring new households, and deepening relationships while delivering strong service and achieving production targets in a compliant environment.

Qualifications

• College degree or equivalent experience.
• Experience in the financial industry preferred.
• Ability to sell and cross-sell to customers.
• Strong mathematical ability to analyze credit and financial information.

Responsibilities

• Use the consultative sales process to build a customer profile and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Utilize CAMP and marketing tools to reach out to customers and set appointments for financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Establish relationships with Business Partners to provide holistic financial solutions.
• Meet production goals while upholding risk controls and ethical standards.

Skills

Consultative sales

Financial needs assessment

Customer service

Cross-selling

Communication

Attention to detail

Education

College degree or equivalent experience

Tools

CAMP platform

CRM tools (Salesforce)

Job description

Fifth Third Bank in Ohio is seeking candidates for a Retail Personal Banker I. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification and placement within the Retail Personal Banker job family.

The role emphasizes consultative selling to identify customer needs, acquiring new households, and deepening relationships while delivering strong service and achieving production targets in a compliant environment.