Retail Personal Banker II: Sales & Service Expert

Fifth Third; Crossroads (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank in Perrysburg, Ohio invites applications for the Retail Personal Banker II track. Selected candidates enter a 4-8 week onboarding with rotations in Operations and Sales & Service.

The role emphasizes consultative sales, deposits and loans promotions, and building long-term customer relationships using our bank tools and processes. A certification follows the program to enable progression within the Retail Personal Banker family.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.
• Experience in the financial industry preferred.
• Ability to develop comfort level with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers.
• S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. presentations, calls, events) as directed.
• Establish relationships with Business Partners (Mortgage, Small Business, Commercial and Investment) and refer customers to provide holistic solutions.
• Meet/exceed customer experience and production goals and drive year-over-year revenue growth.

Education

College degree or work experience

Job description

Fifth Third Bank in Perrysburg, Ohio invites applications for the Retail Personal Banker II track. Selected candidates enter a 4-8 week onboarding with rotations in Operations and Sales & Service.

The role emphasizes consultative sales, deposits and loans promotions, and building long-term customer relationships using our bank tools and processes. A certification follows the program to enable progression within the Retail Personal Banker family.