Retail Paint & Customer Solutions Specialist

The Sherwin-Williams Company

Siloam Springs (AR)

On-site

USD 17,000 - 22,000

Full time

3 days ago

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Job summary

The Sherwin-Williams Company is looking for a Customer Service Specialist to support wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns, stay current on product features, and help maintain high quality and visual standards in-store.

Responsibilities include assisting customers, processing transactions, stocking shelves, tinting and mixing products, and supporting delivery and sales goals. Evening and weekend shifts may be required.

Qualifications

Strong customer-service skills and sales focus.
Ability to work with customers in person and over the phone.
Willingness to lift up to 50 lbs and occasional 70 lbs.
Must be able to work evenings and weekends.

Responsibilities

Ensure high levels of customer satisfaction through sales service.
Assist customers in person and over the phone by determining needs and presenting products.
Build trust with wholesale and retail customers.
Process sales transactions accurately and consistently with policies.
Follow and achieve sales goals monthly, quarterly, and yearly.
Stock shelves and set up displays, maintain store appearance.
Tint and mix products to customer specifications.
Assist in deliveries as needed.
Maintain in-stock and presentable areas.