Retail Operations Supervisor: In-Stock & Team Leadership

JCPenney; Centerville (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Term Life Insurance

Paid Vacation/Holidays

401(k) with Company Match

Employee Discount

Job summary

JCPenney in Centerville, OH is seeking an Operations Supervisor to drive profitable sales growth by boosting in-stock levels, supervising Operations associates, and executing daily operational tasks.

The role emphasizes customer service, store operations, stockroom management, team development, and adherence to performance standards across shrink, safety, omnichannel, scheduling, and attendance.

Qualifications

• Work experience: Minimum of 2 years retail leadership experience
• Education: Bachelor degree or equivalent work experience
• Drives Performance: Holds self and others accountable to achieve results
• Builds Relationships: Develops positive relationships and communicates effectively
• Drives Change: Adapts quickly to changing situations and coaches others

Responsibilities

• Customer Service & Sales - Directs team, resolves customer issues professionally.
• Store Operations - Maintains inventory accuracy, oversees RFID, pricing and re-ticketing processes.
• Stockroom & General Operations - Oversees stockroom, safety, receiving and shipping.
• Team Development - Trains and coaches associates, ensures policy compliance.
• Performance Standards - Meets shrink, safety, omnichannel, scheduling, attendance targets.

Job description

JCPenney in Centerville, OH is seeking an Operations Supervisor to drive profitable sales growth by boosting in-stock levels, supervising Operations associates, and executing daily operational tasks.

The role emphasizes customer service, store operations, stockroom management, team development, and adherence to performance standards across shrink, safety, omnichannel, scheduling, and attendance.