Retail Operations Leader: In-Stock, Inventory & Team Growth

JCPenney; Woodland (CA); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Employee discount

Health benefits

Job summary

JCPenney in Woodland, CA is seeking an Operations Supervisor to drive profitable sales by ensuring merchandise in‑stock, supervising operations associates, and executing key operational tasks with urgency and accuracy.

You will lead customer service, store operations, stockroom activities, and team development while maintaining performance standards and promoting a positive work environment.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.
• Strong communication and relationship-building skills.
• Ability to drive performance, coach others and lead change.

Responsibilities

• Direct the team in delivering customer service and sales outcomes.
• Oversee store operations, inventory accuracy, RFID processes and stock updates.
• Lead stockroom processes, safety initiatives, receiving and logistics with third‑party carriers.
• Coach and develop associates to meet policy compliance and performance standards.
• Ensure execution of pricing, signing, re-ticketing and promotions.

Skills

Retail leadership

Customer service

Communication

Education

Bachelor degree or equivalent work experience

Tools

RFID knowledge

Job description

JCPenney in Woodland, CA is seeking an Operations Supervisor to drive profitable sales by ensuring merchandise in‑stock, supervising operations associates, and executing key operational tasks with urgency and accuracy.

You will lead customer service, store operations, stockroom activities, and team development while maintaining performance standards and promoting a positive work environment.