Store Operations Leader: Drive Sales & In-Stock Excellence

JCPenney; Columbus (OH); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

401(k) with company match

Associate discount

Paid vacation

Paid holidays

Job summary

JCPenney is seeking an Operations Supervisor to drive in-store performance and profitability by leading Operations associates, improving merchandise in-stock, and executing daily tasks across the store.

You will oversee RFID, pricing and signing, ticketing, and collaborative stockroom operations while coaching the team and ensuring policy compliance. This role emphasizes results, safety, and customer satisfaction.

Qualifications

• Minimum 2 years retail leadership experience.
• Bachelor's degree or equivalent work experience.
• Holds self and others accountable to a high standard to achieve results.
• Develops positive relationships and communicates effectively.

Responsibilities

• Direct the team to provide fast, professional customer service and resolve issues.
• Oversee store operations including inventory, RFID, pricing, signing, and ticketing processes.
• Manage stockroom, receiving/shipping, safety, and third-party carrier logistics.
• Develop and coach associates, address performance issues, ensure policy compliance.

Skills

Retail leadership

Customer service

Inventory management

RFID processes

Team coaching

Education

Bachelor's degree or equivalent

Tools

POS systems

Job description

JCPenney is seeking an Operations Supervisor to drive in-store performance and profitability by leading Operations associates, improving merchandise in-stock, and executing daily tasks across the store.

You will oversee RFID, pricing and signing, ticketing, and collaborative stockroom operations while coaching the team and ensuring policy compliance. This role emphasizes results, safety, and customer satisfaction.