Retail Operations & Paperwork Specialist

CarMax; Charleston (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Sick leave

Vacation time

Holiday pay

Benefits website

Job summary

CarMax in Charleston, SC is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals with accuracy and great service.

You will handle cash deposits, audit documents, and communicate clearly with customers and internal teams in a fast-paced environment.

Responsibilities include training new associates, maintaining compliance with EH&S rules, and balancing overflow traffic across departments while upholding CarMax's standards.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and integrity.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions with proper funding docs.
• Handle cash management tasks including deposits and security.
• Train and mentor new associates across departments.
• Perform clerical duties and ensure data accuracy.
• Follow EH&S requirements and maintain a clean work area.

Skills

Data entry

Attention to detail

Customer service

Cash handling

MS Office

Communication

Job description

CarMax in Charleston, SC is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals with accuracy and great service.

You will handle cash deposits, audit documents, and communicate clearly with customers and internal teams in a fast-paced environment.

Responsibilities include training new associates, maintaining compliance with EH&S rules, and balancing overflow traffic across departments while upholding CarMax's standards.