Retail Operations & Paperwork Specialist

Talentify; Greensboro (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Job summary

CarMax Greensboro is seeking a Business Operations Associate to support store operations including sales, auctions, and appraisals. You will handle paperwork, cash management, and provide excellent customer service in a fast-paced team setting.

The role requires accuracy, organization, and flexibility with hours, including nights and weekends. CarMax emphasizes integrity, EH&S compliance, and professional communication within the team.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions with accurate titles and funding docs.
• Handle cash management, deposits, and security procedures.
• Train and mentor new associates and balance overflow traffic.
• Perform clerical duties including filing, data entry, and reconciliation.
• Follow EH&S requirements and keep a clean, orderly work area.

Skills

Data interpretation

Organization

Communication

Data entry

Confidentiality

Flexibility

Physical stamina

Tools

Microsoft Office

Data entry systems

Job description

CarMax Greensboro is seeking a Business Operations Associate to support store operations including sales, auctions, and appraisals. You will handle paperwork, cash management, and provide excellent customer service in a fast-paced team setting.

The role requires accuracy, organization, and flexibility with hours, including nights and weekends. CarMax emphasizes integrity, EH&S compliance, and professional communication within the team.