Retail Operations & Paperwork Specialist

CarMax; Augusta (GA); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Sick time

Vacation time

Holiday pay

Résumé du poste

CarMax Augusta is hiring a Business Operations Associate to be the backbone of store operations, handling sales processing, audits, cash management, and paperwork with accuracy in a fast-paced team environment.

You will greet customers, process documents for retail and wholesale sales, manage auctions and appraisals, train new associates, and ensure compliance with EH&S while maintaining security and confidentiality.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsabilités

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Connaissances

Data interpretation

Organizational skills

Verbal & written communication

Cash handling

Confidentiality

Flexibility with schedule

Outils

Microsoft Office

Description du poste

CarMax Augusta is hiring a Business Operations Associate to be the backbone of store operations, handling sales processing, audits, cash management, and paperwork with accuracy in a fast-paced team environment.

You will greet customers, process documents for retail and wholesale sales, manage auctions and appraisals, train new associates, and ensure compliance with EH&S while maintaining security and confidentiality.