Auction Ops Specialist: Cash, Paperwork & Service

CarMax Business Services; Columbia (SC); On-site; USD 20,664 - 28,929; Full time

Job summary

CarMax in Columbia, SC seeks a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with accuracy and customer focus. You will handle cash management, audit documents, and coordinate title and DMV paperwork while delivering clear communication to customers and teammates.

This role emphasizes teamwork, integrity, and reliability in a fast-paced environment, with opportunities for training and growth as you support multiple departments.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication with customers and teammates.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and CarMax policies.
• Flexible to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes with excellent service.
• Process and audit paperwork for retail and wholesale sales, including contracts and DMV docs.
• Manage auction and appraisal transactions with accurate titles and payoffs.
• Handle cash management tasks, including deposits and security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties: filing, data entry, and reconciling missing information.
• Follow EH&S requirements and maintain a clean, orderly work area.

Skills

Data accuracy

Organization

Multitasking

Communication

Physical stamina

Confidentiality

Schedule flexibility

Tools

Microsoft Office

Job description

CarMax in Columbia, SC seeks a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with accuracy and customer focus. You will handle cash management, audit documents, and coordinate title and DMV paperwork while delivering clear communication to customers and teammates.

This role emphasizes teamwork, integrity, and reliability in a fast-paced environment, with opportunities for training and growth as you support multiple departments.