Retail Operations & Compliance Associate

CarMax Business Services; Augusta (GA); On-site; USD 37,000 - 42,000; Full time

Job summary

CarMax Business Services in Augusta, GA is seeking a Business Operations Associate to support store operations, handling sales, auctions, appraisals, and paperwork with accuracy.

You will manage cash, assist with audits, and coordinate with teams while delivering strong customer service in a fast-paced environment. This role requires attention to detail, organization, and the ability to stand for extended periods, with opportunities to grow within CarMax.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and integrity; flexible schedule including nights/weekends/holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit sales, auctions, and appraisals paperwork.
• Manage auctions and appraisals, ensuring proper titles and funding docs.
• Handle cash, deposits, and security procedures.
• Train and mentor new associates and support multiple departments.
• Perform clerical duties and ensure data accuracy.
• Follow EH&S requirements and maintain a clean work area.

Skills

Data entry accuracy

Customer service

Organizational skills

Effective communication

Lift up to 20 lbs

Tools

Microsoft Office

Job description

CarMax Business Services in Augusta, GA is seeking a Business Operations Associate to support store operations, handling sales, auctions, appraisals, and paperwork with accuracy.

You will manage cash, assist with audits, and coordinate with teams while delivering strong customer service in a fast-paced environment. This role requires attention to detail, organization, and the ability to stand for extended periods, with opportunities to grow within CarMax.