Retail Operations Manager - Amusement Park

Carowinds; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

3 weeks paid vacation (plus sick days)

Medical coverage options

401K match

Free entry to all parks and waterparks

Complimentary tickets for friends and 

Discounts on food and park merchandise

Employee events and gatherings

Job summary

Carowinds is seeking an experienced Retail Operations Manager to oversee all park retail departments, maximize business results, monitor inventory and adapt to guest buying behavior. You will supervise seasonal managers and staff to ensure top-notch presentation, drive sales, and deliver exceptional guest service with a focus on continuous improvement.

The role requires self-motivation, leadership, initiative, and strong time management, with a schedule that includes weekends and holidays.

Qualifications

• 3 to 5 years related experience in large scale retail operations management.
• Amusement park, or similar operational experience, preferred.
• Ability to pass a mandatory drug test and background check as per Company policy.
• Proven leadership skills and initiative in a fast-paced environment.
• Knowledge of related labor laws is a plus.

Responsibilities

• Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with policies and quality standards.

Skills

Retail operations management

Leadership skills

Strategic planning

Customer service

Inventory management

MS Office suite

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Carowinds is seeking an experienced Retail Operations Manager to oversee all park retail departments, maximize business results, monitor inventory and adapt to guest buying behavior. You will supervise seasonal managers and staff to ensure top-notch presentation, drive sales, and deliver exceptional guest service with a focus on continuous improvement.

The role requires self-motivation, leadership, initiative, and strong time management, with a schedule that includes weekends and holidays.