Retail Operations Leader - Stock, Service & Profit

JCPenney; Olympia (WA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney in Olympia, WA is seeking an Operations Supervisor to drive profitable store performance by improving in-store merchandise availability, supervising Operations associates, and leading the execution of daily tasks.

You will coordinate inventory counts, RFID updates, pricing/signing, and stock room processes while coaching teams, enforcing safety, and upholding performance standards to deliver excellent customer service and sales results.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.

Responsibilities

• Direct the team and resolve customer issues professionally.
• Assist with inventory counts and in-stock accuracy.
• Oversee RFID process and stock ledger updates.
• Manage pricing and signing and re-ticketing/re-packaging execution.
• Coach associates and ensure policy compliance.

Skills

Retail leadership

Customer service

Inventory control

RFID processes

Team development

Budget awareness

Education

Bachelor's degree

Tools

RFID system

Job description

JCPenney in Olympia, WA is seeking an Operations Supervisor to drive profitable store performance by improving in-store merchandise availability, supervising Operations associates, and leading the execution of daily tasks.

You will coordinate inventory counts, RFID updates, pricing/signing, and stock room processes while coaching teams, enforcing safety, and upholding performance standards to deliver excellent customer service and sales results.