Retail Operations Lead — Stock, Coaching & Store Readiness

Victoria’s Secret & Co.; Downey (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Victoria’s Secret & Co Operations Supervisor role involves leading store readiness and executing shipment, replenishment, and stock organization to uphold inventory accuracy and cleanliness. The position reports to the Store Manager or Assistant Store Manager and emphasizes coaching, visual standards, and collaboration with partners.

The ideal candidate will have 1–2 years of retail experience, comfort in a fast-paced environment, and the ability to work nights and weekends.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Brand passion

Attention to detail

Fast-paced environment

Coaching in real time

Retail experience

Flexibility/scheduling

Technology use

Tools

Headsets

Mobile devices

Computers

Job description

Victoria’s Secret & Co Operations Supervisor role involves leading store readiness and executing shipment, replenishment, and stock organization to uphold inventory accuracy and cleanliness. The position reports to the Store Manager or Assistant Store Manager and emphasizes coaching, visual standards, and collaboration with partners.

The ideal candidate will have 1–2 years of retail experience, comfort in a fast-paced environment, and the ability to work nights and weekends.