Retail Operations Lead — Stock, Service, & Standards

Victoria’s Secret & Co.; San Jose (CA); On-site; USD 29,000 - 35,000; Full time

Job summary

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store readiness, execute shipments, and coach frontline teams. This values-based role reports to the Store Manager and focuses on delivering exceptional customer experiences through strong operational execution.

You will drive inventory accuracy, maintain visual standards, and collaborate with partners to ensure seamless store performance. Evening and weekend availability, physical ability, and a hands-on leadership style are

Qualifications

• 1–2 years of retail experience preferred.
• Ability to lift up to 40 pounds and stand for long periods.

Responsibilities

• Execute shipment, replenishment, and stock organization to keep store ready.
• Maintain back-of-house standards and inventory accuracy.
• Support cleanliness, safety, and compliance across shifts.
• Identify and escalate operational issues promptly.
• Lead and coach associates according to store leadership expectations.

Skills

Customer service

Leadership

Retail operations

Coaching

Inventory management

Schedule flexibility

Physical stamina

Technology use

Job description

Victoria’s Secret & Co. is seeking an Operations Supervisor to lead store readiness, execute shipments, and coach frontline teams. This values-based role reports to the Store Manager and focuses on delivering exceptional customer experiences through strong operational execution.

You will drive inventory accuracy, maintain visual standards, and collaborate with partners to ensure seamless store performance. Evening and weekend availability, physical ability, and a hands-on leadership style are