Retail Operations Lead: Service & Stock Excellence

Northern Tool; Huntsville (AL); On-site; USD 33,000 - 47,000; Full time

Job summary

Northern Tool + Equipment in Huntsville, AL is looking for a Retail Operations Team Lead to greet customers, keep shelves stocked, and maintain a clean, organized sales floor while promoting the Northern Tool credit card and service plans.

You will support store leadership, lead by example, and spend about 25% of your time as Floor Leader, including opening and closing the store, with weekend availability and a customer-focused mindset.

Qualifications

• Minimum 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability including weekends and holidays as needed.
• Love of tools and equipment.
• Excellent communication skills.
• Ability to lift up to 70 lbs.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead and execute key operational functions to ensure store efficiency, inventory accuracy, and overall store readiness.
• Maintain a neat and orderly store environment including merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (about 25% of time) and opening and closing the store.

Skills

Retail experience

Leadership

Flexible scheduling

Tools & equipment interest

Communication skills

Lifts 70 lbs

Service mindset

Job description

Northern Tool + Equipment in Huntsville, AL is looking for a Retail Operations Team Lead to greet customers, keep shelves stocked, and maintain a clean, organized sales floor while promoting the Northern Tool credit card and service plans.

You will support store leadership, lead by example, and spend about 25% of your time as Floor Leader, including opening and closing the store, with weekend availability and a customer-focused mindset.