Retail Team Lead - Tools & Customer Solutions

Northern Tool + Equipment; Huntsville (AL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Competitive Pay

Flexible Schedule

Benefits Package

Employee Discount

Paid Holidays

Incentives

Job summary

Northern Tool + Equipment is hiring a Retail Sales Team Lead in Huntsville, AL. You will greet customers, assist with solutions, maintain stock, and promote credit programs while supporting management in daily store operations.

The role emphasizes leading engagements, merchandising, and a hands-on approach to sales, with a focus on tools and equipment and exceptional customer service.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Skills

Retail experience

Leadership ability

Communication skills

Flexibility to work weekends/holidays

Customer service mindset

Lifting 70 lbs

Job description

Northern Tool + Equipment is hiring a Retail Sales Team Lead in Huntsville, AL. You will greet customers, assist with solutions, maintain stock, and promote credit programs while supporting management in daily store operations.

The role emphasizes leading engagements, merchandising, and a hands-on approach to sales, with a focus on tools and equipment and exceptional customer service.