Retail Operations Lead: Inventory, Service & Team Growth

JCPenney; Maplewood (MN); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Maplewood, MN is seeking an Operations Supervisor who will help drive profitable sales by maintaining in-stock levels, directing Operations associates, and ensuring timely execution of tasks. You will lead by example in customer service, inventory controls, RFID processes, pricing, and merchandising.

The role also focuses on training staff, meeting safety standards, and supporting omnichannel initiatives.

Qualifications

• Minimum 2 years in retail leadership.
• Bachelor degree or equivalent work experience.
• Proven ability to drive performance and coach others.
• Strong relationship-building and communication skills.

Responsibilities

• Direct the team and resolve customer issues professionally.
• Oversee inventory, RFID processes, and stock accuracy.
• Manage stockroom, receiving/shipping and logistics with carriers.
• Lead training and development of associates.
• Ensure performance standards including safety, scheduling and profitability.

Skills

Retail leadership

Customer service

Communication

Team development

Education

Bachelor degree or equivalent work experience

Job description

JCPenney in Maplewood, MN is seeking an Operations Supervisor who will help drive profitable sales by maintaining in-stock levels, directing Operations associates, and ensuring timely execution of tasks. You will lead by example in customer service, inventory controls, RFID processes, pricing, and merchandising.

The role also focuses on training staff, meeting safety standards, and supporting omnichannel initiatives.