Retail Operations Lead: Inventory, Guest Experience, Growth

ALO; Fort Worth (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount

Wellness club membership

Medical plan

401K

Monthly incentives

Clothing allowance

Free yoga classes

Job summary

ALO is seeking an Operations Lead to join our store leadership team. This role drives profitability, efficiency, and guest service across the store. Responsibilities include inventory accuracy, floor replenishment, visual standards, and personnel development.

You'll work with Operations & Visual Managers, manage budgets and vendor relations, and ensure safe, efficient operations. The role requires active movement around store and weekend availability during peak season.

Qualifications

• 2+ years in a client-centric sales environment
• Proven leadership capabilities and decision making
• Values feedback and embraces growth of self and team
• Self-motivated with results focus and teamwork
• Excellent interpersonal and written communication skills
• Aligns with ALO Guiding Principles

Responsibilities

• Lead inventory management with emphasis on accuracy and shrink reduction
• Investigate inventory issues with GM to fix gaps
• Oversee shipments, receiving, processing, replenishment, floor set and supply management
• Maintain strong visual standards on the sales floor
• Uphold stockroom standards for safety and efficiency
• Partner with managers to manage reporting, budgets, expenses, inventory control and vendor relations
• Move on the retail floor to meet business needs and guest service goals
• Oversee Operations Associates, recruit and develop talent
• Provide ongoing feedback to drive individual growth
• Collaborate with Visual Lead for cross-functional training and execution of directives
• Open/close store following BOH standards

Skills

Leadership

Client-centric sales

Communication

Team development

Feedback culture

Mobility

Job description

ALO is seeking an Operations Lead to join our store leadership team. This role drives profitability, efficiency, and guest service across the store. Responsibilities include inventory accuracy, floor replenishment, visual standards, and personnel development.

You'll work with Operations & Visual Managers, manage budgets and vendor relations, and ensure safe, efficient operations. The role requires active movement around store and weekend availability during peak season.