Retail Operations Lead: Inventory, Scheduling & Experience

ALO; Shrewsbury (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Generous employee discount

Free ALO Wellness Club membership

401K with company matching

Monthly Store Incentives

Clothing Allowance

Free yoga classes

Job summary

ALO is seeking an Operations Manager to join the store leadership team and drive operational strategy, inventory control, labor planning, and scheduling to keep the store customer-ready. This role requires constant movement on the sales floor and in back-of-house areas, with a focus on efficiency and guest experience.

As a Business Leader, you will partner with the General Manager to manage budgets, performance metrics, and future planning while upholding ALO's guiding principles.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Responsibilities

• Oversee and support execution of key operational processes
• Investigate and root cause inventory accuracy issues, partnering with the Manager to elevate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes
• Future planning workflow business needs to protect optimal performance
• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager

Skills

Leadership

Communication

Time management

Adaptability

Customer service

Tools

MS Office

Job description

ALO is seeking an Operations Manager to join the store leadership team and drive operational strategy, inventory control, labor planning, and scheduling to keep the store customer-ready. This role requires constant movement on the sales floor and in back-of-house areas, with a focus on efficiency and guest experience.

As a Business Leader, you will partner with the General Manager to manage budgets, performance metrics, and future planning while upholding ALO's guiding principles.